Call accounting / management solutions for private. business, or hotel applications

		The Light Logger has been specifically designed for use in businesses requiring basic and simple call accounting functions. The features are designed to meet the requirements of companies or hotels wishing to keep simple accurate records of call traffic and reflect those calls in reports or invoicing to their customers. Simple, easy to use windows based logging software Allows real time monitoring of calls from room, booth or extension Provides comprehensive reporting by summary or individual extension Allows invoicing to be produced with price modification feature

		The Multifunctional Logger is a comprehensive call management tool that allows fast accurate analysis of call traffic. Its powerful call processor provides a host of information related to call management and reflects this in simple easy to configure reports on which decisions can be confidently made. Offers PABX performance analysis, telephone billing and cost recovery Powerful, automatic, user scheduled reporting Reports on costs by employees, departments, divisions or clients Allows analysis of call expenditure by call type and carrier Produces call statistics by call destination, number called and employees Reflects exchange line utilization, call volumes, answer response times and lost calls Generates invoices for clients, tenants, or for export to accounting systems

		The Hospitality logger has been designed for properties requiring effective, reliable, easy to use management of their guests, telephones, invoicing, debtors and management reporting. In addition, via the BDI function it can provide control of guest extensions from a PC and advanced telephony integration with an easy to use software interface. Real time billing of telephone calls & accommodation Quick and easy guest check in / out Integrated guest database and powerful reservation system Options include lock / unlock of extension, activation of do not disturb and message waiting lamps, flagging of room status, & setting of wake up calls subject to PABX functionality

		The CALYX Call Center Management Software is designed to integrate fully with approved PABX systems to provide supervisors and managers real time and historical data reflected in detailed reports, to allow for the effective management of all aspects of a busy call center operation. PABX Call Center application Provides reporting of call volumes, answer times, operator performance and queue activity Real time information for resource management Historical data provides reports for analysis, planning and promoting of call center Allows threshold setting and warning/alarm indication

Design, Manufacture and Installation of Telecommuications Peripherals Unit 33, Chartwell Drive Industrial Estate, Wigston, Leicester LE18 2FL Tel 00 44 116 257 1020   Fax 00 44 116 257 1030   info@northsupply.com