The North Supply CTI Middleware suite provides users with a range of benefits to improve customer experience and build customer loyalty.
Cost effective solution for onscreen control of calls.
On screen "popping "of caller information either from the database or via the application Preview Window.
On screen dialling from the database*, address book, Phone window, last number redial, or call history list.
Single Desktop Client offering a wide range of standard features that are available with all Server options.
4 Server Options to allow connection to, and operation with, 50+ database applications.
Modular system allowing additional clients to be added as requirements change.
Single pricing policy to include supply of software, installation (as required), commissioning, and training.
* Applies to databases that support this feature - ask for clarification..