North Supply Technical Support


About the Department

North Supply’s technical department are on hand from 08:30 to 17:00 Monday to Friday to provide assistance on all post sale technical enquiries. Each enquiry is logged into the technical department query database and all conversations recorded to enable each query to be reviewed and resolved as quickly and efficiently as possible.

Product Technical Guides and Notes

To assist in the diagnosis of faults, North Supply have prepared a series of guides to assist users and installers overcome simple errors regarding the installation or operation of a supplied unit or system. Simply select the relevant guide from the following list and contact the technical department to obtain a copy.

Product

Fault Finding Guide

User Guide

Technical Notes

1. Music On Hold

 

 

 

    i-MOH

FFG/I-MOH/A

UG/I-MOH/A

Quote Telephone Syst

    Linemaster

FFG/LMSTR/A

UG/LMSTR/A

                -

2. Door Entry

 

 

 

    Pantel

FFG/PANTEL/A

UG/PANTEL/A

Quote Telephone Syst

    Pancode

FFG/PANCODE/A

UG/PANCODE/A

Quote Telephone Syst

    Flush Mount

FFG/FLMT/A

             -

                 -

3. Voice Recorders

 

 

 

    VLR – 101

FFG/VLR101/A

UG/VLR101/A

Quote Telephone Syst

    VRI - 120/164

FFG/VRI120/164/A

UG/VRI120/164/A

Quote Telephone Syst

    VRI - 130/160

FFG/VRI130/160/A

UG/VRI130/160/A

Quote Telephone Syst

     VR – NET

FFG/VRNET/A

UG/VRNET/A

Quote Network Type

4. P.A Systems

 

 

 

    PA 2000 systems

FFG/PA2000/A

UG/PA2000/A

Quote Telephone Syst

    PA 4000 systems

FFG/PA4000/A

UG/PA4000/A

Quote Telephone Syst

5. Call Logging

 

 

 

    Lite

FFG/LITECL/A

UG/LITE/A

Quote Telephone Syst

    Multifunctional

FFG/MFCL/A

UG/MFCL/A

Quote Telephone Syst

    Hospitality

FFG/HOSPCL/A

UG/HOSPCL/A

Quote Telephone Syst

6. Call Handling

 

 

 

    Call Assistant

FFG/CA/A

UG/CA/A

Quote Telephone Syst

    Call Manager

FFG/CM/A

UG/CM/A

Quote Telephone Syst

    Call Controller

FFG/CC/A

UG/CC/A

Quote Telephone Syst

7. Custom Products

 

 

 

    Parentcall

FFG/PCALL/A

UG/PCALL/A

                -

    RAN D1

FFG/RAND1/A

UG/RANDI/A

                -

    Single LineMOH

FFG/MOHD8/A

UG/MOHD8/A

                -

    ACD Announcer

FFG/ACDA/A

UG/ACDA/A

Quote Telephone Syst

 

To contact Technical Support : email technicalsupport@northsupply.com,
  telephone 0870 241 6737 or fax 0116 257 1048
North Supply Design, Manufacture and Installation of Telecommuications Peripherals
Unit 33, Chartwell Drive Industrial Estate, Wigston, Leicester LE18 2FL
Tel 00 44 116 257 1020   Fax 00 44 116 257 1030   info@northsupply.com